GK Grand

Thank you for choosing our products! Here are important informations about the shipping process to ensure a smooth delivery experience.

Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may be extended during peak seasons or promotions.

We work with reputable shipping carriers to ensure reliable and timely deliveries. Our partners include UPS and USPS.
Shipping costs vary based on your location, the selected shipping method, and the weight of your order. You can view the shipping cost during the checkout process before finalizing your purchase.
Keep an eye out for promotions offering free shipping on qualifying orders. Free shipping eligibility is often based on order value or specific products.

In the rare event of delivery issues, such as delays or damages, please contact our customer service team promptly. We will work diligently to resolve any problems and ensure your satisfaction.
Please be aware that shipping carriers observe holidays, which may impact delivery times. Check with the carrier for any potential delays during holiday periods.
If you need to track a package, you may visit one of the appropriate links below: UPS: https://www.ups.com/track?loc=en_US&requester=ST/ USPS: https://tools.usps.com/go/TrackConfirmAction_input
If you suspect your package is lost or stolen, please contact our customer service team promptly. We will initiate an investigation with the shipping carrier to locate or replace the missing items.

If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. Changes may NOT be possible after the order has been shipped.

For any shipping-related inquiries or assistance, please contact our customer service team at cashmank@comcast.net or you may call us at (904)615-3390. Our team is available during regular business hours to assist you.

Shipping Information